Frequently Asked Questions

 

Q: Where can I find sunwest rice in my area?


A: Costco is the only retail store who carries Sunwest rice medley products. Unfortunately, Costco rotates products frequently, making this product unavailable. If you have difficulty finding this product locally, it is always available for purchase on our website.

 

Q: How much does shipping cost?


A: A quick way to estimate your shipping cost is to add the items that you would like to order to your card and then click on CHECKOUT. This will lead you to a page where you can enter your destination zip code and then press CALCULATE. The website will calculate your shipping cost.

 

Q: Are all of your rice products 100% Gluten Free?


A: Yes.

 

Q: Where can I find Sunwest rice medley in my area?


A: Costco is the only retail store that carries SunWest rice medley products. Unfortunately, Costco rotates the products that they carry frequently, often making the SunWest rice medley products unavailable. If you have difficulty finding any of SunWest products locally, they are always available for purchase on our website.

 

Q: How much does shipping cost?


A: A quick way to estimate shipping is to ADD the items that you would like to order to your CART, then click CHECKOUT. This will take you to a page with a shipping calculator. Simply type your shipping zip code into the shipping calculator and click calculate. The website will display the shipping cost for your potential order.

 

Q: Do you ship to P.O. Box addresses?


A: We exclusively ship via UPS and they do not deliver to P.O. Boxes. If you are ordering from outside of the continental US, please email me and we can work to ship your order through another carrier if you prefer.

 

Q: How long will the rice stay fresh?


A: All of the SunWest rice medleys have a "Best By" date stamp on the lid. This date is exactly 1 year from the date the item was packaged. If the rice is stored in a cool, dry, dark environment, it can last longer than 1 year.